The Magic Behind Sandals Resorts That Keeps Guests Coming Back Again and Again
Category: Behind the scenesJanuary 18th 2023Back to our Sandals Blog > > >
More than one million people take this to heart at Sandals: You are family, and this is home.
When Jason lounges by the pool at
'When I was in Barbados four weeks ago, a couple came up to me and said, 'Hey that's the Sandals logo tattooed on your ankle. It won't wash off, will it?' No, it's real. I don't want it to wash off, ever. If it's on my skin, it's a part of me.'
More than a million people around the world share the same sentiment about Sandals. It might not be inked forever on their bodies, but as trite as it might sound, Sandals has become ingrained in their souls.
Picture: The long white-sand beach of Sandals Barbados.
'It's far different from any hotel brand,' Warsh says. 'The beaches are incredible. The food, the service, the suites, all of it is incredible. But the relationships make the biggest difference. Whenever I travel to a
There are 16 Sandals Resorts across the Caribbean, which means Warsh has 16 homes. Tuesday nights are extra special at each one of them. Dinner tables are set the way they'd be set for family reunions. Filets and lobsters fill the plates. Friendly energy fills the warm evening air. At one resort,
'Everyone is excited to be here, including the staff,' says Megan Martin, who manages the
Last year, the number of Sandals' loyal family members surpassed 1 million.
'It's humbling that so many people from around the world consider Sandals home,' says Martin. 'And to think, it all began with one resort in Jamaica, and one returning couple 40 years ago.'
But what keeps guests coming back year after year? Why do couples walk into a Sandals Resort as honeymooners and return every time they have a special family event to celebrate - anniversaries, birthdays, the kids' birthdays?
'There was something magical the first time Giancarlo and I walked into Sandals Grande St. Lucia,' says Amelia Salerno Farinacci of the couple's two-week honeymoon at Sandals in 2008. 'The panoramic views. The beat of steel drums. The romance. The feelings of happiness and joy.'
There are now four Farinaccis - mom, dad, son, and daughter. They spend milestones, like 5th birthdays, with their 'other family' - the staff at Beaches Turks and Caicos and Beaches Ocho Rios.
'These trips are part of our journey through life together,' says Amelia.
Picture: The Salerno family, loyalty members who took their love for Sandals to Beaches with their kids .
For Warsh, his journey started 15 years ago. He'd traveled to other resorts in the Caribbean, always looking for one where he didn't feel like just an occupant of space. His travel agent directed him to Sandals. "You'll feel right at home there,' she said. In early 2007, the team at
'I haven't gone to another hotel brand since that trip,' Warsh says. He's stayed at almost all of the Sandals locations, sometimes for two weeks at a time. A few days before one of his trips, in February 2016, Warsh had to undergo emergency surgery and thought he'd have to forego the cost of his trip. To his surprise, Adam Stewart, SRI's Executive Chairman (then CEO) messaged Warsh's mother on Instagram: 'JT is family. He has Sandals Life Insurance forever. Tell him to get better so he can come back for free.'
Nearly six years later, Warsh still sounds surprised: 'Who does that?'
Likewise, who has a resort logo tattooed on an ankle? Who orders a license plate with the letters S-A-N-D-A-L-S? Who has a boat wrapped in the Sandals logo? No wonder Warsh says, 'I'm always thinking about when I'm going back.' For the record, he never waits longer than about four months. He's just like a million loyal Sandals family members who long to hear those Caribbean voices saying, Welcome home. We've been looking forward to seeing you again. How are your dogs?
'We see competitors trying to be more like us,' says Martin, 'but we have never changed. This is who we are.'
As you'd expect from a big family, this one has stories - literally a million of them. Loyal guests have named babies in honor of their favorite Sandals team members. They've made quilts from Sandals t-shirts and started traditions to spend Thanksgivings at the resorts with their Sandals family.
Picture: Loyalty member, Jason Warsh relaxes and takes in the Caribbean sun while on vacation at Sandals Resorts.
Then there's Ed and Paula Baldrian from New York. As you read this, the couple just returned from their 90th vacation with Sandals Resorts, Christmas at Sandals Halcyon. ('You don't need much more than bathing suits and cover-ups,' Paula says.) The Baldrians have spent more than 1,000 nights at Sandals since their maiden trip to
'As soon as we got back to New York from that first trip, we said 'Let's go back.' So, we went back for 10 days. Then we went to
Picture: Sandals Halcyon, the location of the Baldrians 90th vacation with Sandals Resorts.
Martin has worked both on-resort and at the corporate level with Sandals for 24 years and counting. Her mind is full of Sandals family moments. Among her favorites are standing as a witness for fairytale weddings. She became such a fixture in framed memories that couples would tell their kids, 'Mommy and Daddy are going to Jamaica to see Megan for a few days,' as if telling them they're visiting a sister. Some of those growing families now go to Beaches Resorts so the kids can see for themselves why the parents are so loyal.
'True loyalty is natural and it's mutual,' says Martin. 'A lot of our guests remember us by name and go out of their way to make sure they vacation at the resorts when we're there. 'It's so incredible.'
But the flipside is also incredible- when the Sandals team members remember the names of guests, their kids, their parents, and their pets.
Picture: The beautiful Sandals Barbados.
'I come back because they care about me as a person,' says Warsh.
Personal skills are at the core of Sandals training. Look at each person and remember the color of the eyes, their perfume, and how a couple always holds hands. Say their names out loud. Ask questions ... and listen.
'A Sandals guest is never a room number, they are part of our family' says Martin.
Over the past 40 years, Sandals staff has even been known to stay in touch with loyalty guests by sending handwritten letters. In the words of Warsh, Who does that?
'The best part of our work is developing lifelong relationships,' says Martin. At home, she has a keepsake box with neatly kept Christmas cards and birthday cards from Sandals guests. 'I've been getting them for more than 20 years.'
The difference between a loyalty program and loyalty for life is even obvious at a dinner table (a four-course meal at Sandals is served with a conversation) and on a perfectly made bed (the housekeeper might leave a surprise note on the pillow).
'It doesn't matter where you come from,' says Warsh. 'Being at Sandals improves your relationships, your happiness, and your life.'
His thoughts from Canada are squarely on the beach at
To hear more exciting stories from our Sandals Select Rewards Members like Jason Warsh and Amelia Salerno, make sure to listen to the Sandals PalmCast 'Sandals Select Guest Spotlight - Love and Loyalty'
Looking for Sandals Resorts travel agents? We offer the best prices and packages, including airfare to and from destination, airport transfers, excursions and activities, travel insurance and so much more.
WHO WE ARE AND WHAT WE DO
We bring your dream Sandals Resorts vacation to life!
Hi! I'm Lia Vincent. I have been handling all the ins-and-outs of Sandals Resorts vacations for couples and groups since 2002! I know how unique and special your Sandals Resorts vacation is to you and your guests. My team and I want to make sure your group travel is an extraordinary experience, and one to talk about for ages to come.
- Exclusive savings
- Wedding package options
- Budget considerations
- Local vendors
- Customization
- Destination options
Sandals Resorts Wedding Packages
Your next great adventure begins here. Whether you prefer an intimate elopement or a grand affair, every wedding deserves a week-long celebration with a little something extra. Sandals and Beaches wedding packages offer the best of everything from pre-wedding events to unique wedding day and honeymoon experiences.
Click to read more articles about Sandals Weddings: Sandals Resort Wedding Planning
TWO LOVE BIRDS PACKAGE
Applicable for 2 people.
Before You Arrive
• Wedding planning team
• Gift registry service and wedding website
templates
• Preparation of documents for marriage license
Pre-Wedding Events
• Scents of Love Couples massage*
During Your Stay
• Onsite wedding event team: event
coordination, setup & breakdown
On Your Wedding Day
• Bridal attendant*
• 10 digital images
At Your Ceremony
• Picturesque ceremony location*
• Pre-recorded musical accompaniment
• Rose bouquet
• Rose boutonniere
• Witnesses
At Your Wedding Reception
• Private one-hour cocktail reception
- Chef-inspired hors d'oeuvres
- Sparkling wine
- Reception table with white linen and white
cushioned Chiavari chairs
• Two-tiered white fondant wedding cake
with rose topper
• Private candlelight dinner with four-course
menu and prosecco*
On Your Honeymoon
• Honeymoon dinner with sparkling wine
at a resort specialty restaurant
• Honeymoon Package
- Chilled sparkling wine and sweet treat
- Romantic turn-down service on wedding night
- Breakfast in bed any morning of choice
For Your Anniversary
• One free anniversary night on a future stay
with 7 paid nights in a Club or Butler category
SWEETHEART WEDDING PACKAGE
Applicable for up to 10 people
Before You Arrive
• Wedding planning team
• Gift registry service and wedding website
templates
• Preparation of documents for marriage license
During Your Stay
• Onsite wedding event team: event
coordination, setup & breakdown
• 15% off select Red Lane Spa services
for the bride and groom (not applicable
to retail items)
On Your Wedding Day
• $200 credit towards select photography
packages
• $200 credit towards select videography
packages
At Your Ceremony
• Picturesque ceremony location*
• Pre-recorded musical accompaniment
• White or magenta dendrobium orchid bouquet
• White or magenta dendrobium orchid
boutonniere
• White-cushioned Chiavari chairs
At Your Wedding Reception
• Private one-hour cocktail reception
- Chef-inspired hors d' oeuvres
- Sparkling wine toast, signature cocktail,
and non-alcoholic beverages
- Reception table with white linen
• Two-tiered white fondant wedding cake
with white or magenta dendrobium topper
• Reception table with white linen and white
cushioned Chiavari chairs
On Your Honeymoon
• Honeymoon dinner with sparkling wine
at a resort specialty restaurant
• Honeymoon Package
- Chilled sparkling wine and sweet treat
- Romantic turn-down service on wedding night
- Breakfast in bed any morning of your choice
• $100 credit towards either a private
candlelight dinner, scuba, snuba, beach
or pool cabana
For Your Anniversary
• One free anniversary night on a future stay
with 7 paid nights in a Club or Butler category
This package is complimentary when Bride and Groom stay for 7 nights or longer in Club or Butler categories. This offer is available Monday through Friday, 9am-2pm and is applicable only to 10 persons. This offer does not apply to ReTie the Knot ceremonies. Certain restrictions apply. See terms and conditions
BLISS WEDDING PACKAGE
Applicable for 12 people or more
Before You Arrive
• Wedding planning team
• Gift registry service and wedding website
templates
• Preparation of documents for marriage license
• 6th Room Free* when traveling with 5 paid
double rooms between Sept. 1 - Dec. 20
(up to 5 complimentary rooms)
• 12th Room Free* when 11 paid double rooms
travel between Jan. 2 - Aug. 31.
(up to 5 complimentary rooms)
Pre-Wedding Events
• One-hour private welcome cocktail
- Heavy hors d'oeuvres
- Premium bar
- Cocktail tables with white linen
During Your Stay
• Onsite wedding team: event coordination,
setup & breakdown
• 15% off select Red Lane Spa services for the
entire group (not applicable to retail items)
On Your Wedding Day
• 20 digital images
• $200 credit towards select videography
packages
At Your Ceremony
• Picturesque ceremony location*
• Pre-recorded musical accompaniment
• One speaker and one microphone
• Rose bouquet
• Rose boutonniere
• Rose bouquet for 1 member of wedding party
• Rose boutonniere for 1 member
of wedding party
• White-cushioned Chiavari chairs
At Your Wedding Reception
• Private one-hour cocktail reception
- Passed hors d'oeuvres
- Premium bar, sparkling wine toast, signature
cocktail, and non-alcoholic beverages
- Cocktail tables with white linen
• Two-tiered white fondant wedding cake
with rose topper
• Reception table with white linen & white
cushioned Chiavari chairs
• Private two-hour dinner reception with selection
from the plated menus and a premium bar,
non-alcoholic beverages including freshly
brewed coffee and a selection of herbal teas
On Your Honeymoon
• Honeymoon dinner with sparkling wine
at a resort specialty restaurant
• Honeymoon Package
- Chilled sparkling wine and sweet treat
- Romantic turn-down service on wedding night
- Breakfast in bed any morning of your choice
• $100 credit towards either a Private
candlelight dinner, scuba, snuba, beach
or pool cabana
For Your Anniversary
• One free anniversary night on a future stay
with 7 paid nights in a Club or Butler category
EPIC WEDDING PACKAGE
Applicable for 52 people or more
Before You Arrive
• Wedding planning team
• Gift registry service and wedding website
templates
• Preparation of documents for marriage license
• 6th Room Free* when traveling with 5 paid
double rooms between Sept. 1 - Dec. 20
(up to 5 complimentary rooms)
• 12th Room Free* when 11 paid double rooms
travel between Jan. 2 - Aug. 31.
(up to 5 complimentary rooms)
Pre-Wedding Events
• One-hour private welcome cocktail
- Heavy hors d'oeuvres
- Premium bar
- Cocktail tables with white linen
• 2-hour private pre-wedding celebration dinner
• Wedding day treats : frozen fruit kabobs
& small bites with sparkling wine for bride
and groom (in-room while getting ready
on day of wedding)
During Your Stay
• Onsite wedding event team: event
coordination, setup & breakdown
• 15% off select Red Lane Spa services for the
entire group (not applicable to retail items)
On Your Wedding Day
• $500 credit towards the Royal Romance
photography package
• $500 credit towards the Ultimate videography
package
At Your Ceremony
• Picturesque ceremony location*
• Pre-recorded musical accompaniment
• One speaker and one microphone
• Rose bouquet
• Rose boutonniere
• Rose bouquet for up to 2 members
of wedding party
• Rose boutonniere for up to 2 members
of wedding party
• White-cushioned Chiavari chairs
At Your Wedding Reception
• Private one-hour cocktail reception
- Passed hors d'oeuvres
- Premium bar, sparkling wine toast, signature
cocktail, and non-alcoholic beverages
- Cocktail tables with white linen
• Three-tiered white fondant wedding cake
with rose topper
• Reception table with white linen and whitecushioned Chiavari chairs
• Private two-hour dinner reception with selection
from the plated or buffet menus and a premium
bar, non-alcoholic beverages including freshly
brewed coffee and a selection of herbal teas
• One sweetheart table to include white linen,
standard place setting & 2 white-cushioned
Chiavari chairs
• Two-hour DJ entertainment
On Your Honeymoon
• Honeymoon dinner with sparkling wine
in resort specialty restaurant
• Honeymoon package
- Chilled sparkling wine and sweet treat
- Romantic turn-down service on wedding night
- Breakfast in bed any morning of choice
• $100 Credit towards either a private
candlelight dinner, scuba, snuba, beach
or pool cabana
For Your Anniversary
• One free anniversary night on a future stay
with 7 paid nights in a Club or Butler category
RETIE THE KNOT PACKAGE
Applicable for up to 10 people.
Before You Arrive
• ReTie the Knot planning team
• Celebration gift registry and website templates
During Your Stay
• Onsite ReTie the Knot team: event
coordination, setup & breakdown
• 15% off select Red Lane Spa services for bride
and groom (not applicable to retail items)
• One 5x7 photo print
• One keepsake gift
At Your Ceremony
• Picturesque ceremony location*
• Pre-recorded musical accompaniment
• White or magenta dendrobium orchid bouquet
• White or magenta dendrobium orchid
boutonniere
• White-cushioned Chiavari chairs
• ReTie the Knot commemorative certificate
At Your Wedding Reception
• Private one-hour cocktail reception
- Passed hors d' oeuvres
- Sparkling wine toast, signature cocktail,
and non-alcoholic beverages
• Single-tiered white fondant cake
with dendrobium topper
• Reception table with white linen
& white-cushioned Chiavari chairs
On Your Honeymoon
• Honeymoon dinner with sparkling wine
at a resort specialty restaurant
• Honeymoon Package
- Chilled sparkling wine and sweet treat
- Romantic turn-down service on wedding night
- Breakfast in bed any morning of choice
For Your Anniversary
• One free anniversary night on a future stay
with 7 paid nights in a Club or Butler category
Some of our destination weddings
Sandals Grande, St. Lucia, Large Group, Destination Wedding
I wanted to share (with permission) these gorgeous pictures from a destination wedding 2 weekends ago we had the privilege of being a part of and booked by Lia. She chose this over the water wedding chapel in St. Lucia with friends and family there to help celebrate. I love her flower crown and her dress and how happy she is. Picture perfect. Congratulations Kate and Curtis! We are so happy for you!
Beaches Resort, Ocho Rios, Jamaica, Destination Wedding
Lia was very helpful for us in planning our destination wedding to Ocho Rios, Jamaica. We had gone through a few other travel planners first who didn't seem nearly as interested in our needs. We really appreciated the way Lia helped us navigate through some of the complexities, including the local laws of Jamaica and the planning with the resort itself. Even once we got to the resort and ran into a few snags, Lia was able to quickly get those resolved very quickly. We would highly recommend her for anyone planning a destination wedding or any other vacation. Thanks, Lia, for making our destination wedding the most special day of our lives.
Playa Del Carmen, Large Group, Destination Wedding
Wedding planning can be stressful and overwhelming, but if you're planning on having a destination wedding, especially with a large group, I would highly recommend using All Inclusive Weddings!
From beginning to end, they help with every step; i.e., finding the venue, creating a custom wedding website, and booking all your guests. Their office manager, Linze, was very responsive, helpful, and so sweet! Everything turned out smoothly and we couldn't be happier!
Dreams Riviera Cancun Resort & Spa, Destination Wedding
Stephanie was our incredible travel agent for our destination wedding! She helped with every aspect, quick communication and AMAZING coordination with over 50 different people over 8 states. Stephanie from the beginning, gave options and talked through so many questions I had. I could not have asked for a better right hand woman! 10 out of 10 for Steph, we could not appreciate & trust her more!
Incredible Agent For Our Destination Wedding! 10 Out Of 10 For Steph!
Such an amazing week of memories,laughter & love! Thankful for our people and truly blessed beyond words ♥ï¸â™¥ï¸
Royalton Blue Waters, Montego Bay, Jamaica, Destination Wedding
My husband and I worked with the company's owner, Lia Vincent, and office manager, Linze.
Lia & Linze were both very warm and friendly, and from day one, we could tell cared about us as a couple and our destination wedding success, rather than just seeing us as more clients. I get stressed out easily, so planning my own wedding alone was overwhelming, even though my wedding was 10 months out. I ended up working with Linze, and we pushed up the wedding date with a little less than three months to prepare. I was initially nervous about using a travel agent / wedding planner, but it turned out to be a huge blessing, because it took away a lot of the stress and worry I was experiencing. A bride has so many things to worry about, so having someone else bear the brunt of the work and worry about the nitty-gritty details was a HUGE relief for me.
Why spend hours analyzing vendors and reading reviews, when you can have a pro do it? If you want an intimate wedding, if you want to elope, or if you want a huge all-out, go-into-debt-for-years wedding, and if you're in the market for a wedding travel agent, Lia and Linze should be at the top of your list!
The day of the wedding, everything was so beautiful, and so much better than I could have done on my own. Lia's company finds the best local vendors, so you know you'll get great value in your package, and what's nice is her company offers different packages for different budgets. We worked with and met AMAZING vendors! The reception was so elegant that as soon as I entered the reception, I felt amazement, joy, and relief because being the worrywart and control freak that I sometimes can be, it was hard for me to trust someone to somehow make everything perfect. Lia was able to give us the dream wedding we couldn't have done ourselves. Our family and friends were also amazed, and repeatedly told us how great the wedding, reception, and food were at the resort.
Puerto Vallarta, Mexico Destination Wedding
I used Stephanie Tindall to help me choose the perfect resort in PV Mexico for where my guests would stay for my destination wedding. She went round and round with me helping me find the perfect location. It had to be nice, trendy, not to outrageously expensive and within a certain mile radius of a marina where my guests needed to go for the wedding. She helped everyone get booked and when things became a little hectic as tracking sometimes can get. She took care of the details. One of my guests had passport issues and she helped talk them through what to do. It was such a relief to have a point of contact for travel related issues so I didn't have to be stressed about it. She did this all with a patient, positive? upbeat and kind attitude through the entire process. I highly recommend her.
Thank you again,
Darby Brown
UNICO, Riviera Maya, Mexico Destination Wedding
Unico was wonderful and the perfect place for our wedding! It was quiet and the ceremony was better than expected. We had it on the gazebo and it was away from everything, which was great. The photography was beyond our expectations. We have not received our video yet, but assume it will be just as great. I also used the in house vendor for make up and hair, and was not disappointed. The wedding coordinator, Nazareth, was so sweet and on point. We used the local host quite a bit with WhatsApp, which was quite convenient. Food and drinks were amazing. We were disappointed that 2087 restaurant was down for half of our stay for repairs. We ate at Mi Carisa on our wedding night, which was the perfect choice. Service was also best there. We scheduled 2 tours through the hotel, a sunset cruise and Chichen Itza express. The boat tour was nice. Chichen itza tour was too fast and ok. We really appreciate your recommendations and help booking our wedding and stay. It was wonderful! Thank you again, Juliet and Jason
Hard Rock Punta Cana, Dominican Republic, Destination Wedding
We just got back from an AMAZING wedding weekend yesterday. I can't begin to thank you enough for your help and support during the entire process. Everyone had a great time. It truly was one of the best days of my life and I can't believe how stress-free it was once I got there. Thank you Thank you!
Secrets Playa Mujeres, Mexico, Destination Wedding
I have never used a travel agent before Lia. I have always been the "I can do everything cheaper by myself on the internet" type person; most of the time, it works great. When my husband and I decided to have a destination wedding, we were not sure about anything - number of guests, length of stay, etc; we also have very demanding jobs, requiring constant travels up until the week before our wedding. So we thought that a travel agent may be a lifesaver; as it turned out, she was. Lia was endorsed as an expert in destination weddings on the American Express Travel website. Although she lived over a 1,000 miles away, I felt comfortable.
As I am not a "girly" person, wedding planning was not my thing; however, party planning and event coordination are. Lia and I treated this "event" like a business and I loved that about her; I needed someone to be truthful and provide honest advice. As it is with my job, I like corresponding via emails because I can have all the information on hand and in writing at all time; Lia always accommodated that, and always very promptly. I'm not talking about several emails over a few months; I'm talking about over the course of over a year. Lia was there to provide support when I had a hard time reach the wedding coordinator; she was there when I freaked out at the resort regarding my brother's return transportation (as it turned out, my brother spoke with the wrong transportation company); she was organized to be able to provide me with spreadsheet of all guest arrival information; she always submitted my requests to Classic Vacation and the resort promptly. James and I cannot thank Lia enough to make everything go smoothly for the biggest event of our lives. All 48 of us had such a great time that we absolutely see another group vacation in the future.
UNICO 2087, Riviera Maya, Mexico, Destination Wedding
Read the full details about this destination wedding in our blog post, Mark and Casey Simpsen's Destination Wedding at UNICO 2087. This couple was also featured in the UNICO 2087 Resort blog post, UNICO Destination Wedding, Casey Shelley & Mark Simpsen
Beach Palace Cancun, Mexico, Destination Wedding
Lia being referred to me saved me so much wedding planning mental anguish! I had tried with a few other travel agents before I had two different people give me Lia's name, and with each of the previous TAs they had to look into things and call me back (I'm still waiting for those calls). Getting in touch with Lia was a whole new experience, she answered all my initial questions in that first phone call, had so many recommendations, and it was obvious she knew exactly what she was doing. By the time we hung up the first phone call, I had decided on a destination and venue (per Lia's suggestion). She was a God send! A year later, we are still having people talk about what a great trip it was and people are always amazed by what a great turn out we had. We ended up with about 60 people, all booking through Lia and everyone had a flawless experience. One even asked for her name when planning her destination wedding a few months later and was just as pleased! Lia told me a lot through the planning process that I was such a laid-back bride, but it really was because she left me nothing to worry about. She answered any question I had, was always quick to respond to calls and emails, and helped me plan the most perfect wedding ever. I wish I could re-live it all again!!
Cozumel Palace, Mexico, Destination Wedding
My husband Cameron and I got married at the Cozumel Palace in June of 2014 and could not have been more happy with our experience. A destination wedding was definitely the way to go for us and Lia was a great asset in our planning.
Throughout the process we felt completely at ease as she handled some of the most important details of planning for this special time. From her first recommendations of resorts and destinations to her help arranging travel for our closest family and friends we always felt grateful having Lia on our side. We highly recommend Lia Vincent and Palace Resorts for your destination wedding!
Le Blanc Spa Resort, Destination Wedding
I am truly so grateful for you and all of your help! Le Blanc was amazing! NOTHING could have been better, except maybe the weather, but the staff, food, and service were above and beyond! We will definitely go back there!! Love, Love, Love you for all of your help - Can NOT thank you enough!!
Beach Palace, Cancun, Mexico, Destination Wedding
Our Dream Wedding!
Lia was a phenomenal help from the beginning. She was referred to me by a friend, and I was incredibly thankful that we used her. When we started planning, we became overwhelmed with all of the information that is available.
We met with her for about 45 minutes one afternoon, took her pictures of spaces we had seen online and liked, and gave her a list of our "must-haves", a list of things that would be nice but didn't matter too much, and a list of things we absolutely did NOT want. She kind of thought about things for a minute, and then listed 3 resorts that fit every single one of our needs. She then ran sample pricing from EVERY location our guests would be traveling from so we could figure out what best fit our and our guests' travel budgets. After about a million more questions from me, we finally settled on her initial recommendation, the Beach Palace in Cancun. As we went through the process, any time I had a question, problem, or was just worried about something not being right, she was my go-to person. I'm not kidding, she would answer me in like, less than an hour 99% of the time. She even took my file home one weekend to give me more time to figure something out before she ran credit cards and got it booked. She was a Godsend!
Riu Palace, Riviera Maya, Mexico, Destination Wedding
My husband Cameron and I got married at the Cozumel Palace in June of 2014 and could not have been more happy with our experience. A destination wedding was definitely the way to go for us and Lia was a great asset in our planning.
Lia with Lia helped us plan our destination wedding in Riviera Maya, Mexico. We had a total of 11 people and she helped each of them set up their arrangements. From the beginning she was so helpful and always quick to respond. She made the entire process a breeze. She communicated with the wedding coordinator at the Riu Palace and made sure everything was just like we wanted. We did not have any issues at all, thanks to Lia and all of her thorough planning. Each of our guests bragged on her and said how easy it was to work with her. I would recommend Lia for all of your planning needs whether it be just a short vacation or a destination wedding. She knows what she is doing and will make sure all of your questions are answered and that you have the best vacation.
Puerto Vallarta, Mexico, Destination Wedding
My husband and I got married in Puerto Vallarta, Mexico right off the beach. It was pure bliss, and everything I could have ever dreamed of! I may be biased, but destination weddings are certainly the way to go and thanks to our wonderful Travel Agent Lia Vincent at Vincent Vacations, we were able to find the perfect place! I had the opportunity to be able to edit the straight out of camera photos from my wedding! Here is a glimpse of our wedding day in paradise!
Iberostar, Grand Punta Cana, Destination Wedding
We had the most amazing time at our wedding. Our guests are still talking about what an amazing trip it was! Thank you for your help with organizing this unforgettable time for us, we cannot wait to put our pictures in our new frame!
Dreams, Puerto Aventuras Resort, Destination Wedding
Lia, thank you very much for all of your help with our PERFECT wedding vacation!
Excellence, Punta Cana, Dominican Republic, Destination Wedding
"It was beautiful! Everybody had a fantastic time!"
The staff was wonderful, the rooms were gorgeous, and the food was AMAZING! Our wedding could not have been more perfect and if you have any brides that want a beautiful wedding on a budget, The Excellence Punta Cana would be my number one recommendation. Emy and Livia were fantastic and everything was just PERFECT! Chris couldn't even believe how wonderful it was.
Thank you again for all of your help!!!
Dreams, Puerto Vallarta, Mexico, Destination Wedding
Our Dream Wedding!
As soon as Jimmy asked me to marry him, I knew we would want a destination wedding. We love to travel, and we love the beach, so there was no more perfect place to start our lives together than a beach in Mexico!
I am not the wedding planning type, and I knew that with a destination wedding, we could get someone else to plan the details for us. Luckily for me, my friend Lia at Vincent Vacations specializes in Destination Weddings. Lia had taken care of trips for us in the past, and I knew she was the perfect person to help me plan this trip. I was right! She helped me look through destinations, and we found the perfect spot: Dreams in Puerto Vallarta! The package came with a wedding planner, who took care of the details for me. 21 of our friends and family came with us, and everyone loved the resort. Our party ranged in age from 7 to 82, and everyone agreed it was an amazing trip. There were activities for the kids, and plenty of excursions for everyone to choose from. The staff was wonderful, and pampered us from the time we arrived. One of my bridesmaids had a broken foot and was on crutches, and was in a wheelchair some. The hotel staff assisted her anytime she needed it, including carrying her and her wheelchair up and down large flights of stairs. They were amazing! All the rooms are ocean front, with beautiful views. Jimmy and I stayed in the "Preferred" tower, and our room came with a great balcony with a hot tub! Most of our guests stayed in the other tower, but the resort is small enough, this was not a problem at all. They all loved their rooms as well. The wedding planner met with me in advance to work out the last minute details and timing. When our wedding day came, everything went perfectly. We got married on the beach right in front of the ocean. We had a sound system and a dj who played all the songs that we picked out in advance. My Dad is a minister, and he performed the service for us. We had 21 in our wedding party, but it felt like a much bigger wedding because lots of people watched the wedding. You could see people everywhere on their balconies watching, which made us feel like rock stars. We had a Mexican band that played a few songs after the wedding. The wedding came with a photographer and videographer who did amazing job! We took pictures right after the wedding, then we had dinner which also came with the wedding. We had steak and chicken which tasted great. Of course, I also asked them for chips and guacamole. (I love the guacamole in Mexico.) They were happy to oblige. They provided the wedding cake after which was amazing. After the wedding, my husband and I stayed for another 4 days, and it was paradise. I could not have asked for a more beautiful place to get married, or a less stressful way to do it. Thanks Lia and Vincent Vacations for making our special day an amazingly unforgettable experience!
Jamaica, Destination Wedding
Love the pictures one of our brides just shared from her elopement in Jamaica! Thank you for sharing with us! Did you know we book Destination weddings of all sizes? If it's just the 2 of you or a group of 250, give us a call!
Grand Fiesta Americana, Los Cabos, Mexico, Destination Wedding
This was the best and easiest decision we made about our entire wedding! Lia at All Inclusive Weddings is the absolute best, extremely intelligent, hard working, and so caring. She truly makes you feel like you are her only client throughout the entire process. We had about 120 people coming to our Cabo wedding and even had to switch resorts, visitors coming from all different states and even Europe. She was calm, and kept the bride and groom calm! Every detail was taken care of and it was made to be the most perfect wedding!
Finest, Playa Mujeres, Mexico, Destination Wedding
I just wanted to thank you for all your hard work to arrange the hotel and transfers for Ashley and Robbie's wedding. It was perfect and everything that she had ever dreamed of! The resort was amazing! We had great food at all the restaurants. The staff went over the top to accommodate any needs that you could have had! Everyone felt safe and the beaches are beautiful. Since it's more private you don't get the crazy vendors walking the beach trying to sell you stuff. Our family loved it so much and we defiantly will be planning another vacation. You will be the first I call if we need help to organize something! Thank you again for everything
We have been in business since 2013, and booking destination weddings since 2002!
Contact us today to learn more about All Inclusive Weddings!
